Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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A wonderful company to deal with.
A wonderful company to deal with. The reps are so helpful and courteous.The reimbursements have a very quick turnaround and directly deposited into my checking account.It has been a real pleasure dealing with Trupanion.
Insurer: Trupanion
By: Pat
Everyone at Trupanion has always been helpful & caring no matter the reason for my call
Everyone at Trupanion has always been helpful & caring no matter the reason for my call
Insurer: Trupanion
By: Rae
Great service!
Our Veterinarians’ office submitted multiple claims for our 10 year old Golden Retriever that were settled accurately and very responsively. We are very thankful we have Trupanion for our pet.
Insurer: Trupanion
By: Deborah
Hard to hear at times but she made the extra effort to get me to understand ??
Hard to hear at times but she made the extra effort to get me to understand ??
Insurer: Trupanion
By: Ursula
Helpful and patient
Helpful and patient
Insurer: Trupanion
By: Judy
Helpful and pleasant as always when I call.
Helpful and pleasant as always when I call.
Insurer: Trupanion
By: Cynthia
Quick and easy to solve issue with update if payp
Quick and easy to solve issue with update if payp
Insurer: Trupanion
By: Karole