Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


October 18, 2020

Highly Recommended

Really easy process. I love how little work and effort is required from me to get the claims going. Great service !

Insurer: Trupanion Canada

By: Simroop

Useful
October 18, 2020

Always helpful when I have questions

Always helpful when I have questions

Insurer: Trupanion

By:

Useful
October 18, 2020

Piece of mind during times of illness.

TruPanion handles claims quickly and with care. Our minds are free to care for our pet knowing that TruPanion has the illness covered.

Insurer: Trupanion

By: Harriet

Useful
October 18, 2020

Very easy process VET handled everything.

Very easy process, VET handled everything.

Insurer: Trupanion

By: Ronald

Useful
October 18, 2020

Anne Pitcher

We brought our Boxer puppy to an emerg vet and had an answer back in a half hour to let us know what would be covered. Very pleased with the quick turnaround.

Insurer: Trupanion Canada

By: Anne

Useful
October 18, 2020

Great experience

Great experience

Insurer: Trupanion Canada

By: Lisa

Useful
October 18, 2020

Great insurance!

The process was really quick and easy to follow. I have received great comments about you from my breeder and Rachel Fusaro who I follow on Youtube.

Insurer: Trupanion Canada

By: Melanie

Useful
October 18, 2020

Great service

Great service

Insurer: Trupanion Canada

By: Ryan

Useful
October 18, 2020

I recommend all pets have Trupanion:)

I’ve heard great things about Trupanion from friends that have this pet insurance. I’m happy with the service I received while setting up Max’s policy :)

Insurer: Trupanion Canada

By: Adam

Useful
October 18, 2020

Lisa appeared to me to be authentic in her approach and a concerned person dealing with my questions.

Lisa appeared to me to be authentic in her approach and a concerned person dealing with my questions.

Insurer: Trupanion Canada

By: Janice

Useful

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