Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Easy to submit claims excellent coverage and customer service
Easy to submit claims, excellent coverage and customer service
Insurer: Trupanion
By: Kendra
Murphy TT puppy
Megan was great and efficient and nice
Insurer: Trupanion
By: Gregor
The service was wonderful.
The service was wonderful.
Insurer: Trupanion
By: Linda
It took almost 2 months to get the very first claim sorted and solved but at the end of the day I'm very satisfied with the service I received.
It took almost 2 months to get the very first claim sorted and solved but at the end of the day I'm very satisfied with the service I received.
Insurer: Trupanion Canada
By: Amelie
Quick and easy customer service and claim payment
Quick and easy customer service and claim payment
Insurer: Trupanion Canada
By: David
Just the best customer service
Always easy, and expedited service. Thank you
Insurer: Trupanion
By: Janet
As always you are so efficient and timely.
As always you are so efficient and timely.
Insurer: Trupanion
By: Faith
Because she was excellent informative
Because she was excellent, informative
Insurer: Trupanion
By: Eric