Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Easy experience
My veterinary clinic takes care of all the work submitting the claims on my behalf. I supply the forms and they submit. It is a very easy process for me.
Insurer: Trupanion Canada
By: Kathleen
Excellent Customer Service
Excellent Customer Service
Insurer: Trupanion
By: John
Excellent customer service and coverage
Excellent customer service and coverage
Insurer: Trupanion
By: Pamela
I don¡¦t have enough experience yet to give an honest feedback.
I don¡¦t have enough experience yet to give an honest feedback. This was my first claim submission and it does seem to be taking a bit more time than expected.
Insurer: Trupanion
By: Matthew
Trupanion is the best!!!!
I had Trupanion for many years and I was very satisfied with their services and will recommend to my friends b
Insurer: Trupanion
By: Craig
I have had continued positive experiences with Trupanion.
I have had continued positive experiences with Trupanion.
Insurer: Trupanion
By: Jill
I have had nothing but awesome service and sweetness from all of your customer service reps.
I have had nothing but awesome service and sweetness from all of your customer service reps.
Insurer: Trupanion
By: Lori
My interaction on the phone with Alexandria was professional knowledgeable and compassionate.
My interaction on the phone with Alexandria was professional, knowledgeable, and compassionate. I was extremely stressed when I called due to an unexpected diagnosis with my dog, and she was extremely supportive and caring .... she helped me so much!
Insurer: Trupanion
By: Mary
A pleasure to deal with.
A pleasure to deal with.
Insurer: Trupanion Canada
By: Gordon
Because the few experiences I have had with Trupanion representatives re : coverage matters etc have been very enlightening helpful and informative.
Because the few experiences I have had with Trupanion representatives re : coverage matters etc have been very enlightening, helpful and informative.
Insurer: Trupanion Canada
By: Leone