Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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was easy to apply for.
was easy to apply for. and when i had any trouble or was confused it was easy to chat with someone online or over the phone. the people that helped me were always really easy to talk to and were fast and efficient
Insurer: Trupanion Canada
By:
Always provide explanations and follow up.
Always provide explanations and follow up.
Insurer: Trupanion
By: Kate
Answers to questions I had
Answers to questions I had
Insurer: Trupanion
By: Jim
I¡¦ve had no clams yet but I¡¦ve had great customer service
I¡¦ve had no clams yet but I¡¦ve had great customer service
Insurer: Trupanion Canada
By: Gloria
This is our 2nd pet with Trupanion.
This is our 2nd pet with Trupanion. We love how uncomplicated their support process is.
Insurer: Trupanion Canada
By: Kim
Excellent service
Excellent service
Insurer: Trupanion
By: Ellen
Friendly and fast service
Friendly and fast service
Insurer: Trupanion
By: Samantha
I chose 10 because of how much Trupanion has helped me with my fur babies.
I chose 10 because of how much Trupanion has helped me with my fur babies. The coverage is great, the staff always helpful, reimbursement is quick and I find policies affordable.
Insurer: Trupanion
By: Lynn
I chose this score because I have already recommended you to a close friend for your kindness and efficiency!
I chose this score because I have already recommended you to a close friend for your kindness and efficiency!
Insurer: Trupanion
By: Kristina
I chose this score because I've had nothing but excellent service since I joined the trupanion team.
I chose this score because I've had nothing but excellent service since I joined the trupanion team. I have recommended several people to get your insurance.
Insurer: Trupanion
By: Kim