Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Helped us quick in time of need.
Helped us quick in time of need... an ER pet visit
Insurer: Trupanion
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Informative friendly good service
Informative, friendly, good service
Insurer: Trupanion
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service was excellent
service was excellent
Insurer: Trupanion
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Trupanion -responsive and comprehensive
Coverage is great. Claims are easy to do. Turnaround time is fast. Thank-you!
Insurer: Trupanion Canada
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Straightforward
It was very easy to sign up.
Insurer: Trupanion Canada
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They were very helpful
They were very helpful
Insurer: Trupanion Canada
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Excellent customer service !
Excellent customer service !! Agents that truly listen to my questions , not easy when you’re a senior, so thank you !!
Insurer: Trupanion
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Alice was both friendly and knowledgeable
Alice was both friendly and knowledgeable
Insurer: Trupanion
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Because it's the truth!
Because it's the truth! She was very efficient and helpful and I really appreciate her time she spent with me! Trupanion has been a life saver for me. So Thankful I chose Trupanion!!! Will try to get cats added on soon as we can afford to!!!
Insurer: Trupanion
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