Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Annie provided excellent service and guidance during my call.
Annie provided excellent service and guidance during my call.
Insurer: Trupanion
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Quick phone answer service great Ez
Quick phone answer service great Ez
Insurer: Trupanion
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They Pet Insurance.
They Pet Insurance. Hopefully and thoughtful employees. Quick and professional service.
Insurer: Trupanion
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They were helpful and informative
They were helpful and informative
Insurer: Trupanion
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Easy to enroll
Very helpful representative when enrolling, along with easy to understand policy and great reputation!
Insurer: Trupanion
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Caitlin was great - so helpful and prompt!
Caitlin was great - so helpful and prompt! I only chose 8 as I haven't had time to read through all the coverage Ts&Cs yet. But so far, happy with the service thanks to Caitlin.
Insurer: Trupanion Canada
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Customer service was excellent and reachable by phone and chat.
Customer service was excellent and reachable by phone and chat.
Insurer: Trupanion Canada
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Vet claim submission
My puppy had to have some teeth extracted. The Vet's office submitted the claim for me while I was there. It went through fairly quickly, seamless!
Insurer: Trupanion Canada
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You’re extremely easy to deal with.
You’re extremely easy to deal with.
Insurer: Trupanion Canada
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