Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


December 25, 2020

Outstanding Service

Quick and easy.

Insurer: Trupanion

By:

Useful
December 25, 2020

Great experience

Customer service was very informative, friendly and very helpful.

Insurer: Trupanion Canada

By:

Useful
December 25, 2020

Great company !

Could not be more pleased,start to finish . Wish all ins claims worked this smoothly.

Insurer: Trupanion

By:

Useful
December 25, 2020

Customer support is professional and very friendly!

Customer support is professional and very friendly!

Insurer: Trupanion

By:

Useful
December 25, 2020

Get Trupanion when you 1st get puppy.

Easy to file claims. Fast response to claim status. Usually within 24-48hr maximum.

Insurer: Trupanion

By:

Useful
December 25, 2020

Easy to process and good communication

Easy to process and good communication

Insurer: Trupanion

By:

Useful
December 25, 2020

Satisfied puppy

Efficiently handled situation.

Insurer: Trupanion

By:

Useful
December 25, 2020

Excellent service never any delays on reimbursement

Excellent service never any delays on reimbursement

Insurer: Trupanion

By:

Useful
December 25, 2020

Simple and easy

Very easy to fill out claim. Turn around time was very quick to receive reimbursement. Everything was explained in full. Highly recommended!

Insurer: Trupanion

By:

Useful
December 25, 2020

Moby

Very informative explained the options for prices

Insurer: Trupanion

By:

Useful

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