Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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I'm very happy with the service and the policy.
I'm very happy with the service and the policy. We've had it for approximately ten years and trust Trupanion to help us care for our three dogs. Six paws up from us!
Insurer: Trupanion
By:
Submit claim is easy; quick response!
It is always easy to submit a claim. They are quick to respond and money is deposited directly into my account in a prompt manner.
Insurer: Trupanion
By:
Quick and straight forward
Quick and straight forward
Insurer: Trupanion
By:
Emergency Surgery
My puppy had to have emergency surgery, and I don’t think it was even an hour before it was approved and the vet was paid. I was so relieved and it was one less thing for us to worry about.
Insurer: Trupanion Canada
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Puppy insurance
Always a quick response and process of claims. Great company.
Insurer: Trupanion
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Always pleasant and helpful staff!
Always pleasant and helpful staff!
Insurer: Trupanion
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My review
Always prompt,very polite if I do have to call them,great company!!!
Insurer: Trupanion
By:
Bc I had an easy fast courteous efficient phone call
Bc I had an easy fast courteous efficient phone call
Insurer: Trupanion
By: