Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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every time I need any help or have a question they are always very helpful
every time I need any help or have a question they are always very helpful
Insurer: Trupanion
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Always available to help.
Always available to help. Staff members are awesome.
Insurer: Trupanion Canada
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I find the staff very helpful and friendly when i call and to date I'm very pleased with Trupanion
I find the staff very helpful and friendly when i call and to date I'm very pleased with Trupanion
Insurer: Trupanion Canada
By:
Chad was very helpful & professional
Chad was very helpful & professional
Insurer: Trupanion
By:
Customer service and coverage experience thus far.
Customer service and coverage experience thus far.
Insurer: Trupanion
By:
customer service is excellent as is response time.
customer service is excellent, as is response time. thank you.
Insurer: Trupanion
By:
Excellent friendly customer service.
Excellent friendly customer service. Fast and fair payment of claims
Insurer: Trupanion
By:
Great customer service!
Great customer service! Love that it is 24/7 over chat for all the little questions
Insurer: Trupanion
By:
Thankful for Trupanion!
I have had Trupanion insurance for Summer for years and gratefully never had to use it until now. I followed the simple directions online and within a week it was complete. Worked great! Most importantly my furbaby Summer is on the mend. Thank you for being there when we needed you!
Insurer: Trupanion
By:
Quick and easy to contact and file claim information.
Quick and easy to contact and file claim information. Processed our claim in 2 days. Representatives on phone are friendly ,helpful and are really concerned with our dogs issues. Both times that I have called with questions went over and above to answer and suggestion additional solutions. I only wished our personal health and dental policies worked as well.
Insurer: Trupanion
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