Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Trupanion is the best
Excellent communication and fast payment! Highly recommend
Insurer: Trupanion
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Stellar customer service
Stellar customer service
Insurer: Trupanion
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Trupanion takes care of Reba??
Thank goodness we were directed by someone to take out Trupanion for our Maltese - they are so easy to work with and very prompt on their payouts!
Insurer: Trupanion
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Trupanion is truly the best.
Trupanion is helpful when experiencing stressful times with your furry family member. Claims couldn’t be easier to make. Thank you!
Insurer: Trupanion
By:
We have used Trupanion for many years - they are the best.
We have used Trupanion for many years - they are the best. Their site is very easy to use and we received their payments quickly. We are now going to use the Direct billing from the Vet to Trupanion. This will definitely make life easier for us! Thank you, Trupanion, for such great service!!
Insurer: Trupanion
By:
Always excellent service thank god my vet told me I had To have insurance and recommend trupanion!
Always excellent service, thank god my vet told me I had To have insurance and recommend trupanion!!!
Insurer: Trupanion
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Alyssa was very helpful
Alyssa was very helpful
Insurer: Trupanion
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Becky was assuring that it is your desire that our pets be well cared for and that it is acceptable to send questions and claims for the sake of being a partner in the care of my pet.
Becky was assuring that it is your desire that our pets be well cared for and that it is acceptable to send questions and claims for the sake of being a partner in the care of my pet. I appreciated Becky’s warm encouragement. I earlier - a couple of years ago, found Elliot to be helpful although I didn’t send in a form for claim. Thank you!
Insurer: Trupanion
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