Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Able to answer my questions efficiently and was very friendly.
Able to answer my questions efficiently and was very friendly.
Insurer: Trupanion
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Alan was an amazingly helpful rep and I'm seriously thankful for Trupanion.
Alan was an amazingly helpful rep and I'm seriously thankful for Trupanion.
Insurer: Trupanion
By:
So easy!
Everyone was so easy to talk to and very helpful answering questions.
Insurer: Trupanion
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Great Job as always !!!!!!!
you always take care of my Gracie right away, thank you!! Thank you
Insurer: Trupanion
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All of Trupanion’s associates are so very warm!
All of Trupanion’s associates are so very warm!!!! And nice.
Insurer: Trupanion
By:
Easy to communicate with your employees friendly and helpful.
Easy to communicate with your employees, friendly and helpful. Quick turn around on claims filed as well.
Insurer: Trupanion
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Straightforward
Easy to speak to someone and form was also easy and straightforward to fill out!
Insurer: Trupanion
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Effortless
Effortless, my vet had my policy information and my claim was taken care of on the spot.
Insurer: Trupanion
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