Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Always super helpful and fast at…
Always super helpful and fast at processing claims. It helps me take good care of my pet family.
Insurer: MetLife
By: Ted Booth
Was friendly and professional
Was friendly and professional. Helped me with decisions and I didn't feel pressured. So far so good.
Insurer: Fetch Canada
By: Garnet Watkins
It was unexpected that my dog would end…
It was unexpected that my dog would end up with a lot of medical issues, but Healthy Paws has been amazing in processing and reimbursing. I am grateful.
Insurer: Healthy Paws
By: Lisa Dorris
They are right on top of things and…
They are right on top of things and they are ready to also take your calls if you have any issues.
Insurer: MetLife
By: Juana Howard
Excelent information
Good communication and good insurance company.
Insurer: MetLife
By: Jorge Ramirez
Excellent customer service and quick…
Excellent customer service and quick approval of a claim. I consider it a very professional company.
Insurer: Spot
By: Jose Gonzalez
MetLife has been great
MetLife has been great. Always fast to respond. They are honest and straightforward. Our claims are processed quickly.
Insurer: MetLife
By: Ken Muller