Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Answered all my questions there’s was really no wait time before I got to speak to someone
Answered all my questions, there’s was really no wait time before I got to speak to someone
Insurer: Trupanion
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Copy of Policy
I was told I would receive a copy of my policy and I haven't received it yet.
Insurer: Trupanion
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Super helpful clearly communicated & super nice!
Super helpful, clearly communicated & super nice!
Insurer: Trupanion
By:
Everyone has been helpful every time I have requested help.
Everyone has been helpful every time I have requested help. Whether it be online via chat or through the phone, I was also given an informative answer.
Insurer: Trupanion Canada
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Payment turnaround
Fast and accurate
Insurer: Trupanion Canada
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Was very friendly and helpful!
Was very friendly and helpful!
Insurer: Trupanion Canada
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Thankful for Trupanion
We are so thankful that we have pet insurance from Trupanion. Our Hanky girl was diagnosed with IMHA and if not for our insurance, we would be in a very tough spot financially to be able to give her the level of care needed. We have been with Trupanion for almost 6 years as we made sure we had insurance as soon as Hanky saw our vet for her first check up as it was recommended. Trupanion is caring and efficient and truly cares about our fur baby. We highly recommend Trupanion.
Insurer: Trupanion Canada
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