Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Very customer friendly.
Very customer friendly. Always available. Made my transaction easy.
Insurer: Trupanion
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Great customer service!
Great customer service! Liza was friendly, knowledgeable, and very efficient!
Insurer: Trupanion
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Great service
I always receive excellent service.
Insurer: Trupanion
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Trupanion vs Human Health Insurance
I deal with human insurance reimbursements and they can take months. Trupanion took care of reimbursement within a couple of days. Amazing.
Insurer: Trupanion
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A pet insurance that really cares!!!
Thank you Trupanion for always expediting claims and your super friendly and helpful staff every single time I call!! I’ve had Trupanion for many years now and will always appreciate your service!!
Insurer: Trupanion
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Great claims service with Trupanion!
The claims process was fast and communication was very clear. Thank you.
Insurer: Trupanion
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Wonderful as always.
Wonderful as always. Thank you for being such a great partner in the care of Taz.
Insurer: Trupanion
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My first claim
I was very impressed with my experience with Trupanion when my dog had a serious health issue. They replied promptly to the claim and the process was stress free which was much appreciated when I was dealing with a sick dog.
Insurer: Trupanion Canada
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First claim.
Simple to use via iphone. Fast refund process with great communication.
Insurer: Trupanion Canada
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Such a great experience!
Such a great service, Danni was so patient, kind, knows what he's talking about, answered all my questions, sent me french version of the document as I asked for, great experience!
Insurer: Trupanion Canada
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