Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great insurance plan
Fast, efficient, friendly service. Very easy to file a claim and rapid completion.
Insurer: Trupanion
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Friendly and helpful
Friendly and helpful
Insurer: Trupanion
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Friendly and treated me like a person.
Friendly and treated me like a person. Professional and kind.
Insurer: Trupanion
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Friendly and very understanding
Friendly and very understanding
Insurer: Trupanion
By:
I've been extremely pleased by the fair and prompt judgment Trupanion has demonstrated through these tough senior times for my dog Ruby.
I've been extremely pleased by the fair and prompt judgment Trupanion has demonstrated through these tough senior times for my dog, Ruby. As an attorney in practice for 48 years who dealt with insurance companies daily, I can tell you that not all insurance companies deal in good faith. Trupanion does. They look at all the records, test results and all necessary items and treat my Ruby with fairness and compassion - and their agents are courteous, respectful and cordial. So long as I have dogs, I will ALWAYS insure with Trupanion!
Insurer: Trupanion
By:
Kevin was very knowledgeable professional and - above all - kind in helping me with all my questions.
Kevin was very knowledgeable, professional, and - above all - kind in helping me with all my questions. He even provided me with pertinent information that I didn't think/know to ask! I would definitely work with Kevin again with any policy questions - very grateful for his support.
Insurer: Trupanion
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Trupanion has been exceptionally responsive in helping us with our very ill puppy.
Trupanion has been exceptionally responsive in helping us with our very ill puppy. She would not be alive if it was not for the financial help that Trupanion has provided.
Insurer: Trupanion
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Trupanion has been very good to us and has helped us tremendously with Molly Anne’s bills and with the customer service
Trupanion has been very good to us and has helped us tremendously with Molly Anne’s bills and with the customer service
Insurer: Trupanion
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