Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Excellent customer service.
Excellent customer service.
Insurer: Trupanion
By:
Jonesy, The Cat, says...
Excellent service every time. Caring, knowledgable staff, too.
Insurer: Trupanion
By:
Excellent friendly service
Excellent, friendly service
Insurer: Trupanion
By:
Friendly & attentive
Friendly & attentive
Insurer: Trupanion
By:
Friendly customer service
Friendly customer service
Insurer: Trupanion
By:
Great Service & very helpful and knowledgeable staff!
Great Service & very helpful and knowledgeable staff!
Insurer: Trupanion
By:
Hannah was super helpful and polite as she assisted us.
Hannah was super helpful and polite as she assisted us. She walked us through step by step what she needed to do.
Insurer: Trupanion
By:
helpful and solved issue
helpful and solved issue
Insurer: Trupanion
By:
Great experience with Trupanion!
It was so easy to send in my claim. I just had to take a picture of the veterinarian bill and download it to the Trupanion site with a brief explanation. I was very impressed with how quickly Trupanion responded and kept me abreast of the status of my claim throughout the entire process. I received my claim payment in a very timely matter.
Insurer: Trupanion
By:
John is very friendly and was helpful made me feel welcomed to be part of the Trupanion family all working to help my previous little dog ?? Princess when she was sick.
John is very friendly and was helpful made me feel welcomed to be part of the Trupanion family all working to help my previous little dog ?? Princess when she was sick. Thank you so much.
Insurer: Trupanion
By: