Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


Verified May 30, 2021

Because anytime I've had a question I have always gotten a quick and clear response.

Because anytime I've had a question, I have always gotten a quick and clear response.

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

Best pet insurance company on the market

Excellent service!

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

Cooper

Claim was processed and paid money in my account quickly, customer service outstanding!!

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

Every experience that I have had is professional and timely.

Every experience that I have had is professional and timely. Very helpful and quick interactions with claims.

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

First class company

Very professional and claims paid very quickly

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

Tremendous help for pet expenses.

Professional and thorough.

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

Trupanion and the staff that works there are amazing.

Trupanion and the staff that works there are amazing. Can’t even begin to explain the peace of mind it has brought me knowing you are there.

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

Trupanion is the best!

Trupanion’s representatives process claims for our golden doodle, Kennedy, quickly and efficiently. We highly recommend Trupanion anytime we are asked about pet insurance.

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

Very clear fast and easy responses to claims.

Very clear, fast and easy responses to claims. Also, the live chat with Ashley was quick and she answered my questions. She was even nice enough to ask about my dog and if she was doing okay.

Insurer: Trupanion

By:

Useful
Verified May 30, 2021

Very nice helpful and professional.

Very nice, helpful and professional.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.