Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Trupanion has brought me comfort for my dogs!!!
Excellent customer service and answered all of my questions
Insurer: Trupanion
By:
Always pleasant and informative
Always pleasant and informative
Insurer: Trupanion
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Because Trupanion and every representative that I have ever dealt with in over 11 years with our pet Apollo has been exceptional.
Because Trupanion and every representative that I have ever dealt with in over 11 years with our pet Apollo, has been exceptional. Thank you!
Insurer: Trupanion
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Best Pet Insurance Protection Available.
I have nothing but good things to say. Your service is always professional and quick.
Insurer: Trupanion
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Best Pet Insurance!
Trupanion's claims customer service and overall process is the best I've ever experienced! They were easy to work with and my claim and payment was processed surprisingly fast, for which I'm very grateful.
Insurer: Trupanion
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Emily was awesome.
Emily was awesome. She specifically answered my questions re the status of the preapproval application for my cat’s dental surgery. Thanks to her clarity I was able to talk with my vet again, get exactly what was needed, and personally submit the preapproval form and paperwork within an hour. Much relieved!!!
Insurer: Trupanion
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Excellent claims experience!!!
Excellent experience!!! Been telling my friends and Policyholders about yall!!! A+++++
Insurer: Trupanion
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Excellent customer experience!
Excellent customer experience! Clear, concise, and answered all of our questions.
Insurer: Trupanion
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