Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


Verified June 06, 2021

So far, so thankful

Our little rescue girl is having problems with her shoulders. We've been dealing with this for awhile now, and so far, Trupanion has been there just as they say they will be. This has been very stressful for us, but it is slightly easier knowing they have our back. We are very grateful that a company like this exists. Thank you, Trupanion!

Insurer: Trupanion

By: Kaitlin

Useful
June 06, 2021

Best pet insurance ever!

Couldn’t be happier with Embrace customer service and prompt claims handling. Highly recommend this company.

Insurer: Embrace

By: Nancy

Useful
June 06, 2021

Dependable Pet Insurance

Embrace covers most of my claims in a timely manner. So thankful for Embrace Pet Insurance.

Insurer: Embrace

By: Cara

Useful
Verified June 06, 2021

Signing up made easy.

The rep was very well versed on the insurance plans and took the time to explain my options. I was comfortable about the choice I made.

Insurer: Trupanion

By:

Useful
Verified June 06, 2021

Excellent customer service!

Excellent customer service!

Insurer: Trupanion

By:

Useful
Verified June 06, 2021

FOR YOUR EXCELENT SERVICE

FOR YOUR EXCELENT SERVICE

Insurer: Trupanion

By:

Useful
Verified June 06, 2021

Great customer service but high prices and high deductible.

Great customer service but high prices and high deductible.

Insurer: Trupanion

By:

Useful
Verified June 06, 2021

great service

great service

Insurer: Trupanion

By:

Useful
Verified June 06, 2021

Great service always !

It’s always great customer service and quick claims !

Insurer: Trupanion

By:

Useful
Verified June 06, 2021

Great!

It was so easy to submit a claim and it is reviewed so quickly! I’m really thankful for Trupanion and I tell all my other dogs parents.

Insurer: Trupanion

By:

Useful

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