Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great customer service!
Excellent customer service skills. My questions were answered prompltly and completely. Enrolling was easy. Thank you.
Insurer: Trupanion
By:
Answered each concern with kindness and patience.
Answered each concern with kindness and patience.
Insurer: Trupanion
By:
Becky was helpful and quick to respond.
Becky was helpful and quick to respond.
Insurer: Trupanion
By:
Best coverage for emergency vet visits
It has been great working with trupanion for Patches's emergency medical claim so far. I would love to receive hospital/clinics near me that take trupanion insurance directly.
Insurer: Trupanion
By:
best in the business!
always wonderful to deal with!
Insurer: Trupanion
By:
Courteous and helpful
Courteous and helpful
Insurer: Trupanion
By:
CS is off the charts great - but slow to handle first-time claims
CS is off the charts great - but slow to handle first-time claims
Insurer: Trupanion
By:
Customer service was easy to work with resolved my issue quickly.
Customer service was easy to work with, resolved my issue quickly.
Insurer: Trupanion
By: