Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Agents are always friendly professional and seem genuinely concerned.
Agents are always friendly, professional, and seem genuinely concerned.
Insurer: Trupanion
By:
Always great to work with people at Trupanion.
Always great to work with people at Trupanion. They are so helpful on the phone, making it easy for me to download and submit my forms.
Insurer: Trupanion
By:
Because everyone is so kind and helpful and I get what is owed me in a timely fashion.
Because everyone is so kind and helpful and I get what is owed me in a timely fashion.
Insurer: Trupanion
By:
Because you always take care of me quickly and very efficiently And you are always extremely pleasant.
Because you always take care of me quickly and very efficiently, And you are always extremely pleasant. I thank you all .
Insurer: Trupanion
By:
Best Pet Insurance Ever!
I LOVE Trupanion! My kitty is only 1.5 years old and has already gone through 2 ER visits, and 1 for surgery. Trupanion is quick to respond, has great coverage, and are easy to access and talk to. We will be using Trupanion for all of our pets ?
Insurer: Trupanion
By:
Each time I have had to call Trupanion the customer service representative has been pleasant and very helpful.
Each time I have had to call Trupanion the customer service representative has been pleasant and very helpful. You service is outstanding.
Insurer: Trupanion
By:
Extremely helpful & nice.
Extremely helpful & nice.
Insurer: Trupanion
By:
Fast Claim Service
My claims are always processed quickly and Trupanion keeps in touch during the entire process and I appreciate that.
Insurer: Trupanion
By: