Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
1st time user she let me know everything that my veterinarian could submit bills directly to them.
1st time user, she let me know everything that my veterinarian could submit bills directly to them. Great features making it easy for pet owners.
Insurer: Trupanion
By:
All the agents I have spoken to from the very beginning have been very personable and knowledgeable.
All the agents I have spoken to from the very beginning have been very personable and knowledgeable. They have been very willing to answer any questions I might have. I always come away from my call with a good feeling.
Insurer: Trupanion
By:
Always great customer service and coverage
Always great customer service and coverage
Insurer: Trupanion
By:
As always I received outstanding service and my questions were answered right away.
As always, I received outstanding service and my questions were answered right away.
Insurer: Trupanion
By:
Because the representative was friendly professional and answered my question quickly and was very respectful and nice.
Because the representative was friendly, professional, and answered my question quickly and was very respectful and nice.
Insurer: Trupanion
By:
Best chat service.
Best chat service. The person behind the chat was personable and able to answer all my questions.
Insurer: Trupanion
By:
Best pet insurance out there
Always an easy, fast and positive experience. Very friendly and helpful. AAA+++ Highly recommend
Insurer: Trupanion
By:
Everyone is very polite and helpful.
Everyone is very polite and helpful.... the service is great all around
Insurer: Trupanion
By: