Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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The representatives that I spoke with were helpful and gave me all of the information that was needed to process the claim.
The representatives that I spoke with, were helpful and gave me all of the information that was needed to process the claim. They were always friendly and sincere.
Insurer: Trupanion
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The reps are always super helpful
The reps are always super helpful
Insurer: Trupanion
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Great service over the phone
I called late at night, was helped immediately, and was signed up and done within 5 minutes
Insurer: Trupanion Canada
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Because everyone I’ve spoken to has been helpful and knowledgeable.
Because everyone I’ve spoken to has been helpful and knowledgeable.
Insurer: Trupanion
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Because of your receptionist Kelsey
Because of your receptionist Kelsey
Insurer: Trupanion
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Because Trupanion has been wonderful and every member of the Trupanion team has been caring understanding and exceedingly helpful.
Because Trupanion has been wonderful and every member of the Trupanion team has been caring, understanding, and exceedingly helpful. Thank you so very much for helping me and Tucky dog during this really hard time.
Insurer: Trupanion
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Customer service is always so helpful and claims are paid within a couple days.
Customer service is always so helpful and claims are paid within a couple days.
Insurer: Trupanion
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Every time I have contacted Trupanion I have gotten immediate friendly help.
Every time I have contacted Trupanion, I have gotten immediate, friendly help. Everyone is very eager to help; and I can tell they love animals.
Insurer: Trupanion
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