Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified June 29, 2021

Excellent customer service.

Excellent customer service.

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Excellent service

Excellent service

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

very good company and I have recommended them to family and friends and good service

very good company, and I have recommended them to family and friends and good service

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Agent was very polite and effient.

Agent was very polite and effient.

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Always helpful.

Always helpful.

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Always professional and very friendly.

Always professional and very friendly. When you are calling Trupanion it’s most likely you are very worried about your pet and they are helpful in every way.

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Trupanion…..Truly the best.

Claims are done quickly and efficiently. The speed of reimbursement is commendable

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Customer service is the best!

Customer service is the best!!

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Easy like Sunday mornings

Easy as pie bc of fantastic customer service.

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Excellent

Easy to submit on the app. Extremely fast turn around time. Express is fantastic as well. All stress free!

Insurer: Trupanion

By:

Useful

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