Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Best service when needed
Best service when needed
Insurer: Trupanion Canada
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'Best pet insurance going.
Never any hassle when I request a refund for prescription charges. Always fast efficient service. Couldn’t be any happier with this insurance company. They truly care.
Insurer: Trupanion Canada
By:
Quick response was impressive
Our veterinarian submitted an estimate to Trupanion and before we even left the parking lot Trupanion had responded and we were advised what amount would be covered by our insurance. Excellent service, we were impressed. Thank you very much.
Insurer: Trupanion Canada
By:
Responsiveness & friendly
Responsiveness & friendly
Insurer: Trupanion Canada
By:
The customer service was topnotch!
The customer service was topnotch!!!
Insurer: Trupanion Canada
By:
Very efficient and friendly service
Very efficient and friendly service
Insurer: Trupanion Canada
By:
Affordable Insurance, Easy Claim Service
Affordable pet insurance. So easy to send in claim. Quick response and reimbursement! Thanks
Insurer: Trupanion
By:
And because of the way Deaquan handled the situation and heard my concerns.
And because of the way Deaquan handled the situation and heard my concerns.
Insurer: Trupanion
By:
Arianna was super helpful and made the process super smooth.
Arianna was super helpful and made the process super smooth. I really appreciate how easy it all was, especially while dealing with something that caused so much stress. I am so grateful for Trupanion!
Insurer: Trupanion
By: