Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Extremely polite and professional.
Extremely polite and professional. Got my requests completed and in a timely manner. Excellent customer service. Thank-you.
Insurer: Trupanion Canada
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Great customer service and clarification for any questions I had.
Great customer service and clarification for any questions I had. They are extremely reliable and helpful. Jessica was extremely responsive and professional.
Insurer: Trupanion Canada
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Always helpful very rewarding
Also have positive outcomes
Insurer: Trupanion Canada
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Great Pet Insurance
Always fast & efficient.
Insurer: Trupanion Canada
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Always friendly and I like the peace of mind knowing Ziggy is protected
Always friendly and I like the peace of mind knowing Ziggy is protected
Insurer: Trupanion Canada
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Great Service
Great service from the agent I called.
Insurer: Trupanion Canada
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Great place for puppy insurance
Great service very easy to enroll
Insurer: Trupanion Canada
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Texas Agent handled my Texas rescue kitten enrolment.
I find that the rates are reasonable and I like the fact that my vet can file a claim for me and get reimbursed directly, thus having me avoid doing the paperwork Also, the agent (Candace) I spoke to was fabulous!
Insurer: Trupanion Canada
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Trupanion is the best.
I use Trupanion on a regular basis and not once have i had any trouble.
Insurer: Trupanion Canada
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Simple Process
It was easy to make a claim and I received a response very quickly.
Insurer: Trupanion Canada
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