Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified August 03, 2021

Best insurance ever

Always a pleasure, quick and easy!

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

Always excellent response to questions/concerns.

Always excellent response to questions/concerns. Excellent staff. Excellent coverage

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

Best choice for pet insurance

Always fast service and quick reimbursement. Have recommended to others.

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

Because of your extremely friendly and knowledgeable customer service staff.

Because of your extremely friendly and knowledgeable customer service staff. It is super easy to submit claims. You reimbursement level is great. Your premiums are reasonable.

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

customer service is great but I have yet to experience a claims pay out.

customer service is great but I have yet to experience a claims pay out.

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

Happy customer

Easy claim submission Prompt reimbursement

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

Love Trupanion!

Easy to submit a claim and Trupanion is so quick to adjudicate the claim. Awesome service!

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

11 years w/Trupanion with zero regrets

Easy to submit. Fast to reimburse. Great notification from Trupanion throughout the process.

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

Love Trupanion

Excellent customer service!

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

Excellent service!

Excellent service!

Insurer: Trupanion

By:

Useful

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