Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified August 04, 2021

Best Pet insurance company around

Always awesome. Always recommend Trupanion to anyone I can

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Love Trupanion

Always easy and fast!

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Always so helpful and address/solve all confusion about anything

Always so helpful and address/solve all confusion about anything

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Because the insurance offers peace of mind.

Because the insurance offers peace of mind. Everyone has been friendly and helpful. You don't try and get out of paying. You are speedy with the process during a stressful time.

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Thank you again!!!

Fast, easy and super friendly staff!

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Claim required

Fast. Info given and explained

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Gratitude

I am so grateful for your help in caring for Pebbles. It has been a tough road but your help has made it a little easier.

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Wonderful Company!!

I have been very pleased with Trupanian pet insurance. We had to use it for the first time and it was so easy. Our vet worked directly with Trupanion. Thank you for making it painless. I have told everybody about how wonderful your company has been to work with. Thank you so much!!

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

It was quick efficient and super easy

It was quick, efficient and super easy

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

I've had some issues with claims being denied but customer service has been very good.

I've had some issues with claims being denied but customer service has been very good.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.