Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified August 25, 2021

Vermont dog mama!

Always a speedy response telling us that you received my claim as well as payments. Thank you!

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

always easy to deal with customer service.

always easy to deal with customer service. always friendly and caring !

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Always prompt and efficient responses

Always prompt and efficient responses

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Always Satisfied

As always. processing a claim with Trupanion is painless. Thank you for all that you do and as quickly as you do it. Rich V

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Because the service is amazing

Because the service is amazing

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Because you keep your word cover the bills and give great customer service!

Because you keep your word, cover the bills and give great customer service!

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Consistent reliable and now easy claims process.

Consistent, reliable and now easy claims process. 24 hour accessibility

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Coverage isn't great but customer service is great!

Coverage isn't great, but customer service is great!

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

Customer service

Customer service

Insurer: Trupanion

By:

Useful
Verified August 25, 2021

jill williams

fast- effencient, thakn you

Insurer: Trupanion

By:

Useful

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