Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified September 03, 2021

My little louie’s claim’s

Always professional and take care of Louie’s Claims never have any problems

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

Because trupanion give you the best service

Because trupanion give you the best service

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

Because you are so friendly know what your doing!

Because you are so friendly know what your doing! And you talk to me about my Paco. Great customer service.

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

Each interaction with Trupanion and its team has been positive efficient and pleasant.

Each interaction with Trupanion and its team has been positive, efficient and pleasant. Our dog Max is hale and healthy and Trupanion has been diligent in processing a number of significant claims for his treatments. We are more than satisfied with Trupanion Insurance and its very responsive and communicative team.

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

Easy to add new pup to our policy.

Easy to add new pup to our policy. No problems. Thank you Luz.

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

You can’t go wrong with Trupanion.

Every experience has been nothing short of fabulous. I even had a claim denied and the CS member helped me with what I needed to appeal. Excellent service always.

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

everyone I talked to about how I go about filling in my claim for Zap was soooo helpful !

everyone I talked to about how I go about filling in my claim for Zap was soooo helpful !!! Everyone including Josh made the process easy.

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

Excellent customer service

Excellent customer service

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

Best pet insurance ever!

Fast and super easy. Hassle free

Insurer: Trupanion

By:

Useful
Verified September 03, 2021

Friendly easily accessible customer service.

Friendly, easily accessible customer service.

Insurer: Trupanion

By:

Useful

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