Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Great Experience
Actually had questions and called and spoke to a representative who quickly answered my questions and put me at ease
Insurer: Trupanion
By:
Always the best team of people .
Always the best team of people ..
Insurer: Trupanion
By:
Always.
Always. Nice. Clear on what to do.
Insurer: Trupanion
By:
Because since I start to use Trupanion they are been awesome with us all the associates are so welcome and understandable
Because since I start to use Trupanion, they are been awesome with us, all the associates are so welcome and understandable
Insurer: Trupanion
By:
Great Provider
Been a Trupanion customer for past ten years and have recommended to other family and friends and all are happy with results.
Insurer: Trupanion
By:
glad i joined
easy and if you call they are so helpful.
Insurer: Trupanion
By:
Keep up the great service- 8 years!
Easy login to account and upload receipt. Prompt acknowledgment from Trupanion followed by direct deposit reimbursement. Thank you for such continued great service!
Insurer: Trupanion
By:
Smooth as silk
Everything went very smoothly.
Insurer: Trupanion
By:
Friendly and quick service.
Friendly and quick service.
Insurer: Trupanion
By:
I am finding Trupanion to be very helpful on the phone with questions and straight forward on what is covered and not covered.
I am finding Trupanion to be very helpful on the phone with questions and straight forward on what is covered and not covered.
Insurer: Trupanion
By: