Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified September 29, 2021

Very satisfied with Trupanion!

Very positive experience. Very glad we have Trupanion for our two dogs!

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

accurate fast professional

accurate, fast, professional

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

Always happy!

always a pleasure dealing with the staff. Efficient, friendly, qucik. Oh and I love the new mobile app!!!!

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

Always receive prompt friendly service.

Always receive prompt friendly service.

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

Customer Service Rep.

Customer Service Rep. Alexandra was polite, very informative and eager to help.

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

Assurance in an unsure world.

During a time when things are so crazy and nothing has been going right, Trupanion took the guesswork and worrying out of my vet experience. They were fast, reliable and took care of everything.

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

easy to submit claims helpful service

easy to submit claims, helpful service

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

Excellent service

Excellent service

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

Best Insurance

Fast and very efficient love this ins

Insurer: Trupanion

By:

Useful
Verified September 29, 2021

Great customer service answered questions

Great customer service, answered questions

Insurer: Trupanion

By:

Useful

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