Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Best Pet Insurance Out There
Amazing service. I would recommend Trupanion to any pet owner.
Insurer: Trupanion
By:
New Doxie Insurance
Answered any questions I had and enrollment was made easy with policy and information via email documents.
Insurer: Trupanion
By:
as someone who has had trupanion for many years as well as someone who works in veterinary medicine I recommend it all the time.
as someone who has had trupanion for many years as well as someone who works in veterinary medicine I recommend it all the time. The staff are always helpful and knowledgeable. They always ask about my pets health first. I love that I only pay my deductible once for my pets lifetime with chronic conditions. Trupanion is worth every penny.
Insurer: Trupanion
By:
Excellent customer service
Excellent customer service
Insurer: Trupanion
By:
Excellent service
Excellent service
Insurer: Trupanion
By:
Great Deal
I got my cat, Henry, signed up fast and easy. No problems. The person who helped me was very knowledgeable and explained everything.
Insurer: Trupanion
By:
Worry free...my dogs and me.
I have been insured by Trupanion since 2014. Their customer service is both friendly and professional. Every claim has been processed very quickly. They always clearly explain why the treatment given was not covered under the plan. In 2020 I added another puppy to my policy. My dogs are my children. Knowing they are insured under such a reputable company has made my life much easier and less stressful knowing that whatever their medical needs might be in the future, I will be financially able to take care of them.
Insurer: Trupanion
By:
I've been using Trupanion for 6 years now.
I've been using Trupanion for 6 years now. I have 2 pups, both insured with Trupanion. Unfortunately, one of my pups has a chronic health issue that requires long term care and therefore frequent utilization of Trupanion. Every time I have submitted a claim it has been the easiest process. This is so helpful and comforting to know that I never need to worry about my experience with Trupanion and I can focus on getting my pup the help she needs.
Insurer: Trupanion
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