Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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The staff are amazing!
The staff are amazing! They are so patient and do everything they can to make the situation easier. It's difficult when your beloved pet is not well and the fact that the people at Trupanion are so knowledgeable is really helpful. They do everything they can to help and are truly lovers of all animals . Thank you. Heather
Insurer: Trupanion Canada
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Great Initial Experience
Great information, speedy service & great value.
Insurer: Trupanion Canada
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I always get excellent customer service when dealing with Trupanion it’s part of the reason I chose you guys an have stayed.
I always get excellent customer service when dealing with Trupanion it’s part of the reason I chose you guys an have stayed. Thanks for being such a helpful company :)
Insurer: Trupanion Canada
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Trupanion, you are the best. Love Cooper
I cannot say enough good things about Trupanion. All my experiences with them has been excellent. My only 3 year old doodle has pancreatitis. I was very upset when Cooper was diagnosed with pancreatitis, however, Trupanion made everything much easier. They are truly a caring and great pet insurance company. I recommend Trupanion to anyone that asks me about which company they should consider. Thank you Trupanion for being there for Cooper now and always!
Insurer: Trupanion Canada
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My puppies' ear infection
Quick, precise, all good
Insurer: Trupanion Canada
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Thank you
Wonderful company, excellent customer service. Thank you.
Insurer: Trupanion Canada
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Caroline, mom to Juno
At Trupanion my insurance claims are processed incredibly fast. Having a dog with allergies that effect multiple systems in her body (both GI and skin) I am so happy to have pet insurance through Trupanion. I would recommend it to all pet owners.
Insurer: Trupanion
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