Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Enrolling with Trupanion is a Nice Walk in the Park
Easy to enroll, quick, and simple. The agent I spoke with was absolutely delightful.
Insurer: Trupanion Canada
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Relaxed and happy!
I chose this rating because I want my friends and colleagues to feel stress free as I am after registering! The agent answered all our questions,I hope and trust Trupanion will fully support my furry friend when ever it’s needed. So if my experience with Trupanion is good I will for sure recommend it to everybody I know. Thank you.
Insurer: Trupanion Canada
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It was very fast and easy and rep was very nice
It was very fast and easy and rep was very nice
Insurer: Trupanion Canada
By:
The service was excellent.
The service was excellent. I feel like our wonderful dog is getting the medical help he needs. Very pleased.
Insurer: Trupanion Canada
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The service was exceptionally prompt and helpful
The service was exceptionally prompt and helpful
Insurer: Trupanion Canada
By:
Trupanion has been quick and efficient with dealing with payment of receipts and with dealing with appeals.
Trupanion has been quick and efficient with dealing with payment of receipts, and with dealing with appeals.
Insurer: Trupanion Canada
By:
Trupanion is easy to work with.
Trupanion is easy to work with. The coverage is clear, submitting invoices is simple and the refund process is fast.
Insurer: Trupanion Canada
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very friendly and smart lady
very friendly and smart lady
Insurer: Trupanion Canada
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Very likely as response time was good.
Very likely as response time was good.
Insurer: Trupanion Canada
By:
very quick and very fair and helpful
very quick and very fair and helpful
Insurer: Trupanion Canada
By: