Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified December 15, 2021

Caron’s review

Excellent customer service . The rep was very polite , explained all the detail with the coverage and answered all my questions . I ask a lot of questions and I never felt rushed. Very knowledgeable and professional.

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

Excellent customer service and premiums

Excellent customer service and premiums

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

Great coverage fast excellent customer support

Great coverage, fast, excellent customer support

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

It was absolutely a fantastic experience dealing with your Service and also your representatives are do polite and lovely I am very thankful

It was absolutely a fantastic experience dealing with your Service and also your representatives are do polite and lovely, I am very thankful

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

Knowledgeable and friendly customer service.

Knowledgeable and friendly customer service.

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

Very fast turnaround.

Very fast turnaround.

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

very helpful and easy to deal with

very helpful and easy to deal with

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

As alway Trupanion takes care of our dogs!

As alway, Trupanion takes care of our dogs! Great customer support.

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Always prompt always efficient.

Always prompt, always efficient.

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Because she was knowledgeable and professional and concerned

Because she was knowledgeable and professional and concerned

Insurer: Trupanion

By:

Useful

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