Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified December 18, 2021

Best pet insurance

I couldn’t believe how easy it was to enrol in this plan and the lady helping was wonderful. She was very thorough with her explanation of the plan.

Insurer: Trupanion Canada

By:

Useful
Verified December 18, 2021

I have nothing but good things to say about Trupanion.

I have nothing but good things to say about Trupanion. They have help me with my two dogs especially my male when he was a pup that without Trupanion, he would not still be with us. He was in so much pain before surgery and my female just went through surgery and is doing excellent

Insurer: Trupanion Canada

By:

Useful
Verified December 18, 2021

Quick and efficient thank you

Quick and efficient, thank you

Insurer: Trupanion Canada

By:

Useful
Verified December 18, 2021

Reliable and quick.

Reliable and quick. My vet submits for me. I don't have to do a thing! Just bought coverage for our new puppy too

Insurer: Trupanion Canada

By:

Useful
Verified December 18, 2021

Great SIGNUP!

The politeness, the knowledge the agent had, and her patience!

Insurer: Trupanion Canada

By:

Useful
Verified December 18, 2021

Fast and efficient!

Fast and efficient!!

Insurer: Trupanion

By:

Useful
Verified December 18, 2021

I appreciate the customer service everyone has been extremely nice when I reach out.

I appreciate the customer service, everyone has been extremely nice when I reach out.

Insurer: Trupanion

By:

Useful
Verified December 18, 2021

I was treated really well when I needed to use the insurance.

I was treated really well when I needed to use the insurance. Thank you.

Insurer: Trupanion

By:

Useful
Verified December 18, 2021

Great value

It was easy to sign up and when I called to ask a question was promptly answered and I decided to companion was the pet insurance for us

Insurer: Trupanion

By:

Useful
Verified December 18, 2021

So easy to submit claims and you are so prompt and clear with your reviews and payments.

So easy to submit claims and you are so prompt and clear with your reviews and payments. Thank you!!

Insurer: Trupanion

By:

Useful

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