Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Very pleased with the speed of your response and the fact that you covered the claim as expected.
Very pleased with the speed of your response and the fact that you covered the claim as expected.
Insurer: Trupanion
By:
Always helpful and nice to speak with
Always helpful and nice to speak with
Insurer: Trupanion Canada
By:
Because I was given fast satisfactory service
Because I was given fast, satisfactory service,
Insurer: Trupanion Canada
By:
Being with Trupanion has been efficient quick and a sigh of relief.
Being with Trupanion has been efficient, quick and a sigh of relief.
Insurer: Trupanion Canada
By:
Customer service extraordinaire
Excellent customer service on the phone by a friendly young man from Cincinnati. Sorry we have forgotten his name .. Brenden ? He was extremely patient and his attention to detail was really appreciated . An asset to your company.??
Insurer: Trupanion Canada
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Fast and efficient service
Fast and efficient service
Insurer: Trupanion Canada
By:
I found the agent to be kind of rushed and cold.
I found the agent to be kind of rushed and cold. She seemed to be eager to get me off the phone. She answered my questions but it seemed like it was grudgingly done. Usually the agents I speak to are accommodating and warm. I didn't get that impression this time. I had questions because I was registering a new dog but I didn't feel satisfied with the service.
Insurer: Trupanion Canada
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I like the deductible set up and all of the options available.
I like the deductible set up and all of the options available. Customer service was amazing when I called for help.
Insurer: Trupanion Canada
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IT was very easy and successful.
IT was very easy, and successful. Smooth!
Insurer: Trupanion Canada
By:
W & C Richardson
No glitches at all! Really user friendly!
Insurer: Trupanion Canada
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