Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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I always get fast and accurate help.
I always get fast and accurate help.
Insurer: Trupanion
By:
Very pleasant and helpful
Very pleasant and helpful
Insurer: Trupanion
By:
Always excellent service and experience.
Always excellent service and experience.
Insurer: Trupanion Canada
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Claims are timely and very fair and easy to work with
Claims are timely and very fair and easy to work with
Insurer: Trupanion Canada
By:
Enrollment was so easy and your rep was wonderful. He explained everything so well and was very personable. It was a great introduction to your program
Enrollment was so easy and your rep was wonderful. He explained everything so well and was very personable. It was a great introduction to your program
Insurer: Trupanion Canada
By:
Excellent fast no stress service
Excellent fast no stress service
Insurer: Trupanion Canada
By:
Great service.
Great service. Always friendly and willing to help.
Insurer: Trupanion Canada
By:
Great friendly & efficient service!
Great, friendly & efficient service!
Insurer: Trupanion Canada
By:
I am a new customer and I have not yet had to put a claim in so I can't really comment on that aspect but I did have to get a replacement tag and the support was VERY good.
I am a new customer and I have not yet had to put a claim in, so I can't really comment on that aspect, but I did have to get a replacement tag and the support was VERY good. She was very helpful and friendly.
Insurer: Trupanion Canada
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