Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Our representative (Sarah) was extremely helpful and understanding at a very stressful time.
Our representative (Sarah) was extremely helpful and understanding at a very stressful time. The information that was provided allowed us to focus on the health of our pet
Insurer: Trupanion Canada
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Helpful and pleasant
Helpful and pleasant
Insurer: Trupanion
By:
very quick customer support and easy-to-use website.
very quick customer support and easy-to-use website.
Insurer: Trupanion
By:
Amazing customer service when I called and payment was fast
Amazing customer service when I called and payment was fast
Insurer: Trupanion Canada
By:
Becca was very helpful and nice!
Becca was very helpful and nice! She was prompt with her follow up actions and answered my concerns.
Insurer: Trupanion Canada
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Would recommend
Good experience. Very helpful man on the phone. Good price.
Insurer: Trupanion Canada
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Quick and simple peace of mind!
It was so much easier than I thought it would be! I¡¦ve wanted to get insurance for my little lady since the day she came home but there are so many options out there and it¡¦s been so confusing. When I finally settled on you I thought signing up would be a lengthy process but it was so fast and easy. I still don¡¦t totally understand every little detail but I¡¦ve taken the most important step and it was stress-free. I feel good knowing I can call with questions when I have them, and the enrolment process was quick and simple.
Insurer: Trupanion Canada
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Jackie was very friendly and helpful and was able to answer all of our questions and even answer questions that we didn¡¦t know we had.
Jackie was very friendly and helpful and was able to answer all of our questions and even answer questions that we didn¡¦t know we had. 10/10 ??
Insurer: Trupanion Canada
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just a really easy process as it's direct billing through my vet.
just a really easy process as it's direct billing through my vet. i try to convince all my friends to get trupanion for peace of mind.
Insurer: Trupanion Canada
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