Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Highly Recommend
Staff has been wonderful & caring . Website extremely user friendly. Quick turnaround time. Glad I choose Lemonade!
Insurer: Lemonade
By: Tracey
Great customer service and coverage.
Great customer service and coverage.
Insurer: Trupanion
By:
Great service great coverage and pre approval is fast when I’m settling my bill at my vets
Great service great coverage and pre approval is fast when I’m settling my bill at my vets
Insurer: Trupanion Canada
By:
Truepanion is True to Form
Because of the friendly informative acknowledgement I received when I called.
Insurer: Trupanion Canada
By:
Easy to make claims and customer service reps are friendly and helpful
Easy to make claims and customer service reps are friendly and helpful
Insurer: Trupanion Canada
By:
excellent service and timely
excellent service and timely
Insurer: Trupanion Canada
By:
Friendly and understanding
Friendly and understanding
Insurer: Trupanion Canada
By:
It was good.
It was good. She was friendly and easy to talk too.
Insurer: Trupanion Canada
By:
Successful Enrolment Experience
Pamela was very helpful, kind and supportive on the phone.
Insurer: Trupanion Canada
By:
Professionalism ability to choose the deductibl ease of contact and the recommendation of our veterinarian.
Professionalism, ability to choose the deductibl, ease of contact and the recommendation of our veterinarian.
Insurer: Trupanion Canada
By: