Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Great Customer Service
Delissa was able to explain everything in a way that I could understand. I asked her to go slow and give me examples. Delissa was friendly, courteous, patient with me. Great customer service experience.
Insurer: Trupanion
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Because staff is so very helpful and very polite and ease my worries!
Because staff is so very helpful and very polite and ease my worries!
Insurer: Trupanion Canada
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Best company to deal with
Best company to deal with
Insurer: Trupanion Canada
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A Good Way to Keep Your Furry Family Members Safe
Good coverage, direct payment to the veterinarian, easy sign up.
Insurer: Trupanion Canada
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Awesome Service!
I had awesome service signing up, she was very helpful and made me feel very comfortable! Hope that it works out for me and my pup!
Insurer: Trupanion Canada
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I’ve had excellent service from Trupanion over almost 10 years that I have been with this company.
I’ve had excellent service from Trupanion over almost 10 years that I have been with this company. I have 4 pets that are insured and have always had compassionate and outstanding service especially during a crisis
Insurer: Trupanion Canada
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Enrollment with representatives
The person that enrolled me was very efficient and personable and obviously loved animals!!
Insurer: Trupanion Canada
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All my questions and concerns were addressed to my satisfaction.
All my questions and concerns were addressed to my satisfaction.
Insurer: Trupanion
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