Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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the person I spoke with was able to answer all my questions and was very nice and took his time with me to make sure I understood all he was telling me.
the person I spoke with was able to answer all my questions and was very nice and took his time with me to make sure I understood all he was telling me...
Insurer: Trupanion
By:
The right dog insurance
The person on the phone was really kind and compassionate and transparent
Insurer: Trupanion
By:
It's very easy to reach out to the support team either by phone call or by online chat.
It's very easy to reach out to the support team, either by phone call or by online chat. The supporting staff is very friendly, especially Jessica!
Insurer: Trupanion Canada
By:
Ava’s enrolled in trupanion !
Enrolment was quick and easy and when I had to call to ask a question a representative was able to answer me right away
Insurer: Trupanion Canada
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Every time I needed you guys you were always there for me and mickey
Every time I needed you guys you were always there for me and mickey
Insurer: Trupanion Canada
By:
Have had very positive experiences with this company as compared to others l have dealt with.
Have had very positive experiences with this company as compared to others l have dealt with.
Insurer: Trupanion Canada
By:
I always recommend Trupanion; very easy company to deal with
I always recommend Trupanion; very easy company to deal with
Insurer: Trupanion Canada
By:
I have always had good experiences with Trupanion
I have always had good experiences with Trupanion
Insurer: Trupanion Canada
By:
I have had nothing but the very best of experiences with Trupanion.
I have had nothing but the very best of experiences with Trupanion. They have always been there for me whenever I needed them.
Insurer: Trupanion Canada
By:
It was my first time submitting a claim.
It was my first time submitting a claim. I am terrible with technology so I was worried I would have trouble figuring out how to do it. The app made it so simple and straight forward. I then received an email confirming they had received it. In no time at all I had my response. It was very timely. I was very impressed with the process and the quick response time. I’m glad I went with Trupanion.
Insurer: Trupanion Canada
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