Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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The service and response were great but I am disappointed that practically nothing has been covered by our insurance yet.
The service and response were great, but I am disappointed that practically nothing has been covered by our insurance yet.
Insurer: Trupanion
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Everyone is so understanding and helpful
Everyone is so understanding and helpful
Insurer: Trupanion Canada
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Fabulous.
Fabulous. Friction-free, friendly and fast.
Insurer: Trupanion Canada
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Highly recommended
Fast, knowledgeable service!
Insurer: Trupanion Canada
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Excellent customer service !
I believe his name was Kenny He was thoroughly a joy and very pleasant and took his time to explain how it works! Excellent!
Insurer: Trupanion Canada
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Kenny is the best!
Kenny was amazing! So clear and calm and helpful.
Insurer: Trupanion Canada
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Smooth and timely says it all.
Smooth and timely says it all.
Insurer: Trupanion Canada
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Trupanion is just the best.
Trupanion is just the best. Quick support, fair coverage - even reassessed a claim in our favour after our vet submitted new evidence. Wonderful care for our furry family.
Insurer: Trupanion Canada
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Trupanion was recommended to me by a VERY picky friend !
Trupanion was recommended to me by a VERY picky friend !!!!! She had nothing but great things to say about you, and I cannot agree more. Everyone I spoke with and have come into contact with at Trupanion have been patient, knowledgeable and so very kind - truly animal lovers. Thank you for being a strong voice for pets and their families. :) I have and will continue refer people to you for their pet insurance needs.
Insurer: Trupanion Canada
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Very fair quick and easy!
Very fair, quick and easy!
Insurer: Trupanion Canada
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