Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified March 11, 2022

Because Trupanion has helped me and many pet parents through difficult times with both financially and supportive care.

Because Trupanion has helped me and many pet parents through difficult times with both financially and supportive care.

Insurer: Trupanion Canada

By:

Useful
Verified March 11, 2022

Best decision we ever made - Trupanion is an invaluable partner in the care of our family dog.

Best decision we ever made - Trupanion is an invaluable partner in the care of our family dog. We have faced many challenges with our beloved pet, but we have the confidence of knowing that Trupanion will be there for us. Direct billing with our vet is fast and simple too.

Insurer: Trupanion Canada

By:

Useful
Verified March 11, 2022

Extremely efficient and timely.

Extremely efficient and timely. Claims processing protocols easy to follow.

Insurer: Trupanion

By:

Useful
Verified March 11, 2022

Friendly attentive knowledgeable service

Friendly, attentive, knowledgeable service

Insurer: Trupanion

By:

Useful
Verified March 11, 2022

Florida Pet mum

I have called 2x and both everyone was friendly informative it was a pleasure

Insurer: Trupanion

By:

Useful
Verified March 11, 2022

Above and beyond care and customer service!

Above and beyond care and customer service!

Insurer: Trupanion Canada

By:

Useful
Verified March 11, 2022

Always a great experience !

Always a great experience !! Claims get processed fast and its easy!! Feel very confident that if ralph gets sick or anything you will be fast in taking care of him, thanks for all the great years so far!! I recommend you to everyone who has pets!

Insurer: Trupanion Canada

By:

Useful
Verified March 11, 2022

Excellent service and support!

Excellent service and support!

Insurer: Trupanion Canada

By:

Useful
Verified March 11, 2022

stephane

great service and online sing up is perfect at a great price to thank you trupanion

Insurer: Trupanion Canada

By:

Useful
Verified March 11, 2022

Julie was am amazing!

Julie was am amazing!

Insurer: Trupanion Canada

By:

Useful

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