Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,730

Customer Service 77,038

Price Satisfaction 23,511

Other 15,648

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23701 - 23710 of 77038 results

March 16, 2022

I'm so happy I chose Lemonade insurance, everyone has been helpful, kind, and fair.

I'm so happy I chose Lemonade pet insurance, everyone has been helpful, kind, and fair. It's very easy to upload your claim and they reimburse you in a timely manor.

Insurer: Lemonade

By: Bessie

Useful

Verified March 16, 2022

Healthy Paws is Fantastic!!!

I wish my own insurance was as great as Healthy Paws! We've been with them since Nico was 2 months old. He's been through two serious illnesses with whopping medical bills and Healthy Paws came through in every way. The claims were processed quickly and we got our substantial reimbursement check within a week or two of submission. They even checked up on him after the claims were submitted! I think they are the very best and am so grateful they have Nico's back. 10 paws up!!

Insurer: Healthy Paws

By: Dayna

Useful

Verified March 16, 2022

Peace of mind

Our Sugar-Bear is an American Akita. Last summer he tore his ACL and dislocated his knee cap so he required surgery. His recovery was a bit rough and all I wanted to do was ensure that he was comfortable and give him all the love and cuddles he wanted. I was able focus on my Beary because having Healthy Paws in our corner helped ease my worries about covering all the expenses. Three weeks ago he was diagnosed with osteosarcoma…an aggressive form of bone cancer. Bear once again required surgery and this time it was to amputate his back hind limb. As you can imagine it was a tough decision but he is doing excellent! We removed the source of him pain and he is recovering wonderfully. We are grateful to Healthy Paws for being there when we needed them. Great customer service and best of all peace of mind.

Insurer: Healthy Paws

By: Lucy

Useful