Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,730

Customer Service 77,038

Price Satisfaction 23,511

Other 15,648

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22911 - 22920 of 77038 results

Verified April 11, 2022

Trupanion has been the best and easiest to work with at helping me take great care of my pet

Absolutely wonderful. Have been so helpful and easy to deal with. Makes it so much less stressful caring for my best friend

Insurer: Trupanion

By: Deb

Useful

Verified April 11, 2022

Lemonade is the best pet insurance

It is so easy to file a claim and our reimbursements are in our bank the same day. Lemonade makes the process of pet insurance so clear and user friendly. 10 out 10 would recommend!

Insurer: Lemonade

By: Aaron

Useful

Verified April 11, 2022

Worst product ever. Did everything to weasel out of paying

Offered no help until I told them to keep their $77 out of a $971 vet bill fir extraction of an abscessed molar. A customer service agent got involved and helped but the fighting to get even the tiny coverage offered after 7 years of paying and being overcharged all that time with no rebate for the overcharge has left me feeling scammed and humiliated. My dog was never covered. Waste of 3000 dollars I could have put in an account for her. Never again.

Insurer: Trupanion Canada

By: Janet

Useful