Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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User Friendly, Great Customer Service!
I did unmeasurable amounts of research the first year of my pups life regarding pet insurance. I am so happy with my choice! After numerous emergency vet visits for a barely 1 year old I decided to bite the bullet and purchase a plan. Since then this plan has paid off 10 fold. The claims are approved within days and the funds send straight to your account within days. Knowing I can afford the vet no matter what gives me the peace of mind I can give my pup the care she deserves. If you’re thinking about it, just do it!
Insurer: Lemonade
By: Marissa
I have been happy with the service so far.
I have been happy with the service so far. It is easy to use and claims are resolved quickly.
Insurer: Trupanion
By:
Because we are very pleased with the quick response we get from Trupanion when needed.
Because we are very pleased with the quick response we get from Trupanion when needed. Thank you so much. Helene Edgington
Insurer: Trupanion Canada
By:
Because we have been with your company for several years and have always been well taken care of
Because we have been with your company for several years and have always been well taken care of
Insurer: Trupanion Canada
By:
Joining my GiGi up for insurance
Nice patient guy talking with me
Insurer: Trupanion Canada
By:
Quickly answered my question about account number.
Quickly answered my question about account number.
Insurer: Trupanion Canada
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Very prompt and friendly service puts your mind at rest about your claim
Very prompt and friendly service, puts your mind at rest about your claim
Insurer: Trupanion Canada
By:
We used Trupanion for our previous pet and were very happy with your company.
We used Trupanion for our previous pet and were very happy with your company. Most costs were covered and reimbursements were speedy.
Insurer: Trupanion Canada
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