Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total


Verified June 04, 2022

Thank you from Bertie

Our kitty Bertie was diagnosed with a portal vein Thrombus around 2 years ago. He has been repeatedly hospitalized since then and fetch never ceases to help us in a timely and dedicated manner. Thanks to fetch, Bertie is still able to live a happy life, look at the birds outside and play with his toys. I would recommend fetch to anyone with a pet. (From Bertie Dreyer)

Insurer: Fetch

By: NINA

Useful
Verified June 04, 2022

Thank you from Bertie

Our kitty Bertie was diagnosed with a portal vein Thrombus around 2 years ago. He has been repeatedly hospitalized since then and fetch never ceases to help us in a timely and dedicated manner. Thanks to fetch, Bertie is still able to live a happy life, look at the birds outside and play with his toys. I would recommend fetch to anyone with a pet. (From Bertie Dreyer)

Insurer: Fetch Canada

By: NINA

Useful
Verified June 04, 2022

Considerate, easy to access, fast!

Having fetch so convenient, caring, and easy to communicate with at a time of stress with our pet was such a blessing. Thank you all so much for your help and consideration, and making me feel as though you truly care about my pet and myself.

Insurer: Fetch

By: Paula

Useful
Verified June 04, 2022

Considerate, easy to access, fast!

Having fetch so convenient, caring, and easy to communicate with at a time of stress with our pet was such a blessing. Thank you all so much for your help and consideration, and making me feel as though you truly care about my pet and myself.

Insurer: Fetch Canada

By: Paula

Useful
Verified June 04, 2022

Thanks for being there for my fur baby.

I truly don't know what I would have done if it weren't for trupanion. My dog got cancer and the costs can add up fast with treatment. I am so thankful that I could give my furry companion all the needed treatment. Trupanion as been very speedy with my claims. They are easy to deal with and when you do contact them you know you are talking to a pet lover. Thanks for all you have done for Bella and I.

Insurer: Trupanion Canada

By: Cameron

Useful
Verified June 04, 2022

Peace of Mind for my kitten's health!

Easy to sign up. Very knowledgeable representative. Peace of ming for my new kitty's health!

Insurer: Trupanion Canada

By: Sue

Useful
Verified June 04, 2022

For 11 years I have always had a good experience with Trupanion.

For 11 years I have always had a good experience with Trupanion. Very professional and claims are paid out very promptly.

Insurer: Trupanion

By: Winnonah

Useful
Verified June 04, 2022

Ease and friendlyness of rep

Ease and friendlyness of rep

Insurer: Trupanion

By: Tom

Useful
Verified June 04, 2022

Great response and service!!

Excellent response!!

Insurer: Trupanion

By: Saribelle

Useful
Verified June 04, 2022

Great coverage!

Excellent!

Insurer: Trupanion

By: Elizabeth

Useful

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